By accessing any website, application, or service owned or developed by Proven Marketing Solutions, you, as a customer or client, agree to be bound by these terms and conditions of use, including any terms and conditions incorporated by reference.

Updates to Terms  

Please note that these terms may be revised periodically. It is your responsibility to review this page regularly to ensure you are aware of any changes, as the most current version will apply to all future visits and use of our website and services.

Cookies

Small files sent from a website to a user’s device for record-keeping or other purposes.

Personal Data

Defined in accordance with applicable data protection laws.

Services

Any services provided by Proven Marketing Solutions.

Use

Anyone who uses our services or accesses our website for any reason.

Activity on Website

Our website is monitored for illegal activities. Any content that violates the law will be reported to relevant authorities. We may access, save, and disclose your information if required by law or if we believe it is necessary to:

– Comply with legal processes.

– Respond to claims that content infringes on the rights of third parties.

– Provide customer service.

– Protect the rights, property, or safety of our clients or the public.

Use of Service  

Proven Marketing Solutions is a full-service digital marketing agency. The use of our services is subject to these terms and conditions. By using our services, you agree to comply with these terms.

Payment Terms

We may require a down payment at the start of a project. Upon project completion or when milestones are met, adjustments to your invoice may be necessary. If your payment account shows a lower balance than the amount due, the invoice will be adjusted accordingly. Refunds may be available upon request, subject to prior approval by our team.

Unresponsive Client (Due Payment)  

If a client is unresponsive for more than 30 days, Proven Marketing Solutions reserves the right to charge the remaining balance from the defaulted payment method.

Discount Policy

Discounts are only available to clients who contract directly with us and pay in advance. Any discount given will be forfeited if additional modifications to the initial concepts are requested. Delayed responses to our notifications may also result in the loss of any applicable discounts.

Ownership of Files

Once the work is completed and delivered, any unfinalized work remains the property of Proven Marketing Solutions and cannot be used by the client. If a client is unresponsive for more than 6 months, the project will be put on hold, and additional fees may apply to resume work.

Money-Back / Refund Policy 

Refunds for design services may be available if the client is dissatisfied with the final product and provides a valid reason within 7 days of the project’s start. Services that have progressed beyond the initial stage are not eligible for a refund.

Subscription Policy

Subscription-based services are charged automatically from the default payment method on the renewal date (monthly/yearly). To cancel a subscription, clients must notify their account manager at least 15 days before the renewal date. Upon cancellation, any due amounts will be charged from the default payment method.

Dedicated and Full-Time Resource Hiring

Our working hours are Monday to Saturday, 11 am – 7 pm. Tasks assigned after 11 am may be delivered the next day, depending on the complexity. This policy ensures flexibility and strong client relationships.

Copyrights and Trademarks

Designs created by Proven Marketing Solutions are intended for the client’s use only. The client is responsible for registering any trademarks. If a client fails to make installment payments, all rights to the design will revert to Proven Marketing Solutions.

Proven Marketing Solutions warrants that all designs are original and do not infringe on existing trademarks. In the unlikely event of a similarity to another design, Proven Marketing Solutions will redraw the design at no additional cost.

Violation of Terms

Proven Marketing Solutions may seek legal and equitable remedies against any user who violates these terms. The failure to enforce any provision does not constitute a waiver of that provision.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.